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Afterwards install the Digital Persona and evrything will work!!! Saturday, October 3, 1: In reply to Anil Kumar B’s post on October 31, From what is stated on AuthenTec’s website thay may provide the updated drivers to the vendor, HP in this case. You can follow the question or vote as helpful, but you cannot reply to this thread. Resources for IT Professionals.

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Register Sign In Help. Wednesday, September 30, 2: On this particular issue, you saw that Rolando contacted Authentec – without result!

AES2810 Fingerprint Reader Software

At AuthenTec, we are committed to delivering superior support services. Authentex, November 27, Thanks for marking this as the answer. Message 2 of 6.

Message Edited by gelleal on Do you have a lot of additional software installed in the corporate build? I can download the software from Authentec support Trial Version is all that’s available. Tuesday, November 24, 4: They issued updated software to Lenovo on Feb. Wednesday, September 30, 4: Saturday, October 3, 1: This worked out well for me. I assume you tried to to upgrade to the latest fingerprint software unless you already had the latest installed?


Hi Rolando I have a similar problem as you. Resources for IT Dindows. Message 4 of 6. As I said, I have approached HP, as have many others with similar and different issues, but they just say they don’t support this and many other relatively recent models for Win7 and don’t make drivers available. Message 3 of 6. But when I swipe my finger there is no reaction. Could also be a good sindows to upgrade other drivers as well if they are old.

Solved: Authentec AES finger print reader – Lenovo Community

Sorry this didn’t help. Found on HP site. This thread is locked. I’ve tried three of the four versions of the finger authenfec software including the latest and I have the same issue.

Authentec AES driver for Windows 10 & Windows Hello – Thinkpads Forum

Then you could compare the memory usage with the same computer right after a reboot. Don’t know about you but my laptop is just 2 years old and for them not to provide support for Win 7 is just beyond belief. I use process explorer to watch the memory keep increasing, but it doesn’t show which application or process is doing this task manager doesn’t either. Message 6 of 6. Our commitment to the environment Lenovo is committed to environmental leadership from operations to product design and recycling solutions.

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I have the same question So unless and until all those firms get their tech support act together, these types authentsc forums will be the lifeline for stranded users.

Friday, February 4, 8: Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Still no reply from Authentec but after a lot of web research I found I solution: